We want everyone to be Welcome and Safe at St. James

Did you know keeping people safe at St. James doesn’t happen by accident? We have two Safeguarding Coordinators who do the things we need to do to keep children and vulnerable people safe. Our staff and volunteer teams receive regular training in safeguarding and are accountable to each other and to their leaders.

IMG 20200622 104105

Simon Bickersteth


01228 319830


Jane Clark

Jane Clark


01228 711183



Michelle Graham


01228 381957


We promise to do all we can to create a safe, happy environment for everyone.

So, if you are:

  • Concerned about anyone who volunteers at St James or at Cornerstone
  • Worried that a child or vulnerable person known to us might be the subject of abuse

……don’t keep your concerns to yourself –  please contact us!

To view our 2023 safeguarding policy, CLICK HERE

To view the Church of England’s Safeguarding Policy for children, young people and adults – Promoting a Safer Church CLICK HERE

Volunteering at St James

We are very grateful to all our volunteers at St James and Cornerstone. We have in the order of 100 marvellous people who give us their time, skills and expertise to enable us to continue our work with children and the wider local community. We do have a responsibility to ensure that anyone who represents St James in these roles is carefully selected and trained for their role and is supported ‘on the job’.

Safer recruiting

If you are thinking of volunteering with us please have a look at our ‘Welcome’ booklet which explains the process in some detail.

It may look a bit complicated – but we are here to help if you have any queries.

To view the Welcome booklet, click here.

You will also need to complete a registration and declaration form. To download this, click here.

You may wish to read our policy on recruitment of offenders. To download this, click here.

If you have any queries do get in touch with:

Support for you as a volunteer

Every volunteer at St James works as part of a team. You will have a team leader who is there to support and guide you- so don’t be afraid to ask for help or advice if you need it.

Carlisle Diocese offers excellent safeguarding training – both as online packages and training sessions. The Welcome booklet explains what training is needed for your role. Details of the training packages is available at: www.carlislediocese.org.uk/our-diocese/safeguarding/safeguarding-training.html

We have also produced some information booklets ourselves which we hope you will find helpful:

Working With Children

Working with Vulnerable Adults

Working with Adults as part of the Prayer Team

Working with Adults as part of the Visiting Team

Working with Adults who may be Vulnerable at Cornerstone

What to do if:

You have concerns about possible abuse (including allegations)

  • In an emergency respond immediately
  • Consult with the person to whom you are responsible
  • Decide together whether to seek advice or to make an immediate referral
  • Keep a record of what happened, your concerns and your actions
  • Inform your vicar or Parish Safeguarding Officer
  • Only tell others who need to know
  • Do not alert the possible perpetrator

A child, young person or adult wishes to disclose that they have been abused

  • Keep Listening. Do not question or investigate
  • Do not promise confidentiality; tell them we need to share this
  • Assure them that they are not to blame
  • Tell them what you are going to do and that they will be told what will happen next
  • Make a careful note of what is said, record dates, times, events and when you are told
  • Report it to the person to whom you are responsible and you Vicar or Parish Safeguarding Officer
  • Only tell those who need to know
  • Call the Diocesan Safeguarding Advisor for further advice or if not available inform Social Services and the Police and speak to the Advisor later

Things to remember:

  • Treat everyone with respect, setting a positive example for others
  • Respect personal space and privacy
  • Ensure another adult is present or within sight of any activity
  • Ensure any actions cannot be misrepresented by someone else
  • Challenge unacceptable behavior
  • Do not put anyone, including yourself in a vulnerable or compromising position
  • Do not have inappropriate physical or verbal contact with others
  • For policy and good practice refer to the Carlisle Diocese Safeguarding policy

Diocese of Carlisle – Link to Safeguarding Training


Who can be contacted in an emergency?

Our Diocesan Safeguarding Officer is Joanne Van Lachterop safeguarding.adviser@carlislediocese.org.uk  07458 0168840

Children – Children’s Services 0333 240 1727

Vulnerable Adults – our local Adult Social Services Office is at: 3rd Floor, Cumbria House, 117 Botchergate, Carlisle, CA1 1RD carlislessd@cumbria.gov.uk 0300 303 3249

To contact the Police in an emergency dial 999

Other useful contacts:

Child Abuse

NSPCC www.nspcc.org.uk 0808 800 500  – for adults concerned about a child

Childline www.childline.org.uk 0800 1111- for children and young people

Domestic Violence

24-hour National Domestic Violence Helpline 0808 2000 247

Victim Support Cumbriaidsva@victimsupport.org.uk 0300 303 3797

Churches Together in Cumbria   Abuse & Sexual Violence Champion

Rev Eleanor Hancock: eleanor.hancock@sky.com 01228 527106

Men’s Advice Helpline 0808 8010327 a helpline for male victims of domestic abuse

Abuse of the elderly

Action on Elder Abuse helpline 0808 808 8141

Sexual abuse

Stop it now www.stopitnow.org.uk 0808 1000 900

A confidential helpline for people with concerns about child sexual abuse which gives advice support and information

The Bridgeway www.thebridgeway.org.uk 0808 118 6432

Based in Penrith, The Bridgeway is a dedicated service that helps men, women, children and young people in Cumbria who have been raped or sexually assaulted, either recently or in the past.

Helping survivors offers help to anyone who has been a victim of sexual abuse or assault. They have a helpful page about grooming: https://helpingsurvivors.org/grooming/warning-signs/

Survivors of Abuse

NAPAC  0808 801 0331 Offers support and advice to adult survivors of childhood abuse

Church Related Abuse

Safe Spaces safespaces@victimsupport.org.uk 0300 303 1056 is for anyone who feels they have experienced church related abuse of any form in England or Wales. They are a team of trained support advocates who have undergone specialist training in supporting survivors of sexual violence and who have received additional specific training in how the churches respond to abuse cases, the way in which faith and church-related settings have been used to carry out abuse, and the issues affecting people who have had or still have, a relationship with the church.

A live chat service is also available through the Safe Spaces website – Safe Spaces England and wales – Safe Spaces England and wales

The Safe Spaces team are available through their helpline and live chat service on:

Monday, Tuesday, Wednesday, Friday, Saturday: 10am-6pm and Thursday: 12pm-8pm

Advisory Services

Thirtyone:eight  www.thirtyoneeight.org  0845 120 4550

Resources and advice on safeguarding in churches

St James' Church
St James' Road

Opening Times: Monday to Friday, 9:00am to 4:00pm